Company name: LE PARC
Registered office: C/ Borrell i Soler 8, local, 08034 Barcelona CIF: B67409912
Customer service number: +34 936 398 209
Domain name: www.leparcofficial.com
Registered in the Mercantile Register of Barcelona
GENERAL TERMS AND CONDITIONS OF BUSINESS
1.1 Reflect Eyewear S.L., responsible for this website, makes this document available to users, with which it aims to comply with the obligations set out in Law 34/2002, of Information Society Services and Electronic Commerce (LSSI-CE), as well as to inform all users of the website, regarding the conditions of use of the site.
1.2 Any person who accesses this website and uses its services or provides their data, assumes the role of user, committing themselves to the observance and strict compliance with the provisions contained herein, as well as any other legal provision that may be applicable.
1.3 The purpose of this contract is to regulate the provision of the services offered through this website, and specifically, the sale of sunglasses.
1.4 The following is the contractual document that will govern the provision of our services and sale of products through the website: www.reflectshades.com property of Reflect Eyewear S.L. (hereinafter the provider). The acceptance of this document implies that the user:
1- Has read, understands and comprehends what is set out herein. 2- That he/she is a person with sufficient capacity to contract. 3- That he/she assumes and accepts all the obligations set forth herein.
1.5 These terms and conditions shall be valid for an indefinite period of time and shall apply to all contracts concluded through the Provider's website, until a new version is published.
1.6 The provider reserves the right to modify any type of information that may appear on the website, without any obligation to give prior notice or inform users of said modifications, with the publication on the provider's website being understood to be sufficient.
1.7 We therefore recommend that this legal notice be reviewed periodically.
1.8 The provider reserves the right to refuse or restrict a user's use and/or access to the website in the event of non-compliance with these general terms and conditions, without the right to receive any compensation or indemnification for this fact.
2. Identity of the parties
2.1 On the one hand, the provider, identified above, and on the other hand, the user, registered on the website, who is responsible for the accuracy of the personal data provided to the provider.
3. Procurement procedure
3.1 The contracting procedure may be carried out in Catalan, Spanish or English. In the event that it can be carried out in another language, this shall be indicated prior to the start of the contracting procedure.
3.2 The user, in order to access the services offered by the provider, must freely and voluntarily provide the personal data that will be required.
3.3 During the contracting process, you will be informed of the different steps to follow and you will be able to modify the data entered, if necessary. The different steps to follow in the purchase process are the following:
3.4 In any case, the user will be informed once the contracting procedure has been completed, through the provider's contracting platform, and by sending the previously mentioned email confirming the purchase.
3.5 The Provider will not archive the electronic document, we recommend that you save and print the order confirmation message and the email that will be sent to you within 24 hours.
4. Payment methods
4.1 Payment for the services may be made through the following channels:
Payment by credit card
b) Pay Pal
5.1 The prices indicated for each of the services offered on the site include Value Added Tax (VAT) and are to be understood in Euros (€).
5.2 The prices applicable to each service shall be those published on the website or those offered in the form of offers and promotions on the website or in banners, commercial communications from the provider, etc.
5.3 The invoice shall be delivered together with the order placed.
6.1 Delivery times will generally be 7 working days within the EU and approximately 15 working days for all other territories.
7. Right of withdrawal
The customer, upon reception of the product, will have a period of 7 working days to exercise against Visionario its withdrawal or revocation in accordance with the rules of distance sales regulated in the Law of Retail Trade Management. Once this period has elapsed, the products will be considered as conforming and accepted by the customer without any possible complaint. The right must be exercised by post to Reflect Eyewear S.L., C/ Monegal 8, 2E 08023 Barcelona or by sending an e-mail to firstname.lastname@example.org. The following data must be included in the exercise:
Invoice number of the purchase invoice
Name and surname of the customer
Reference number of the product
Number of units to be returned
Statement of the reasons for return
Upon receipt of this information, LE PARC reserves the right to authorise or not the requested return (RMA) depending on the condition of the product and, if applicable, its warranty. The return of the product will only be accepted under the following circumstances:
That the customer returns the product unsealed and in the same condition in which it was delivered, i.e. in its original packaging and without customer inscriptions.
That the return number (RMA), obtained from Visionario's customer service department, appears clearly on the shipping label (never on the packaging).
If, upon receipt of a product, it is found that it does not meet the RMA requirements, it will be returned to the customer freight collect. Upon acceptance of the product, the customer shall have 7 days to send Visionario, by e-mail or registered mail, any complaints regarding invoices.
In any case, the user will assume the costs of transport and return of the product that may be generated and, where appropriate, compensate for any damage to the object of purchase, all without the consideration of penalty and with the exception of the value of the product that would be refunded as soon as possible.
8.1 Delivery shall be free of charge, without incurring any additional costs in this respect.
9. Obligations of the user
9.1 The user shall be fully responsible for the confidential treatment and proper custody of the passwords he/she has, avoiding access to them by unauthorised third parties.
9.2 For the contracting of services offered through this web portal, a series of data is requested from the user. The purpose of the aforementioned request is to make this contracting possible and to carry out the contracted service under the appropriate conditions. In this respect, the user undertakes to ensure that the data requested and declared are true, complete and accurate, and also undertakes to notify the provider of any change that affects them as soon as possible, in order to avoid problems that may arise in the event that the provider has incorrect or outdated data.
10. Exemption from liability
10.1 The Provider:
It is exempt from any type of responsibility derived from the information published on its website, provided that this information has been manipulated or introduced by a third party external to the same.
b) It cannot guarantee that the use made of the website and its services is in accordance with the law, these general conditions, morality and public order; however, it will adopt the measures it deems appropriate at all times to comply with the provisions of current legislation.
c) Is not responsible for damages of any nature that may arise from the incorrect, illegitimate or illicit use that the user makes of the website or of the services and contents offered.
d) It reserves the right to prevent the user from accessing and using the services of its web portals, at any time and without prior notice, in the event of non-compliance with the general and specific conditions of use and in the event of acts contrary to the law, morality, generally accepted good customs and public order.
e) It is reserved the right to modify these general conditions at any time, respecting the rights acquired by users. Any modification will be notified to users as soon as possible. The insertion of the new text in the general conditions of this web portal shall be considered notification of the modification to the user. The use of the web portal after the modification of the general conditions implies their acceptance by the user.
f) Under no circumstances shall the provider be liable for moral damages, loss of profit and/or any direct or indirect damages that the user may suffer.
g) It is possible that the customer's website may redirect to the content of third party websites. Given that the provider cannot always control the content posted by third parties on their websites, the provider assumes no liability whatsoever for such content. In any case, the provider states that it will immediately remove any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, informing the competent authorities of the content in question.
h) This website has been checked and tested for proper functioning. In principle, proper functioning can be guaranteed 365 days a year, 24 hours a day. However, the provider cannot rule out the possibility that circumstances may arise, such as programming errors, interruptions in the service to carry out maintenance work or events beyond its control, such as force majeure, natural disasters, actions of hackers or crackers, strikes, or similar circumstances that make it impossible to access the website.
In any case, the user shall not be entitled to claim financial compensation for the interruption of service.
11.- Communication of incidents
In case you have any incident related to the service, either before or after the purchase, you can contact us at email@example.com
12.- Intellectual and industrial property
12.1 The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, designs, logos, text and/or graphics are the property of the provider or, where appropriate, have a licence or express authorisation from the authors. All the contents of the website are duly protected by intellectual and industrial property regulations, as well as being registered in the corresponding public registers.
12.2 Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and marketing, requires in any case the prior written authorisation of the provider. Any use not previously authorised by the provider shall be considered a serious breach of the intellectual or industrial property rights of the author.
12.3 The designs, logos, text and/or graphics not belonging to the provider and which may appear on the website belong to their respective owners, who are themselves responsible for any possible controversy which may arise with respect to the same. In any case, the provider has the express prior authorisation of the same.
12.4 The user and/or visitor of the web portal undertakes to respect these rights and, consequently, not to copy, reproduce, modify, distribute, transmit, publish, exhibit or represent any of the aforementioned contents of the web portal by means other than those provided by the same for this purpose, or those which are legitimately used on the Internet and which have been previously authorised expressly and in writing by the provider. Furthermore, the user undertakes not to carry out any other activity that may infringe the intellectual property rights of the provider or of the users of the website.
12.5 To make any observations or comments regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so by sending an e-mail to the following address firstname.lastname@example.org
13.- Data protection
13.1 The provider is deeply committed to compliance with Spanish legislation on the protection of personal data, and guarantees full compliance with the obligations set out, as well as the implementation of the security measures set out in art. 9 of Law 15/1999, on the Protection of Personal Data (LOPD) and in the Regulations for the Development of the LOPD.
13.2 By ticking the corresponding boxes on each of the data collection forms on the website, users expressly and freely and unequivocally accept that their personal data will be processed by the provider for the purposes indicated in each case on the form.
13.3 The intended purposes for which the data collected will be used are:
Enable the purchase and delivery of products through the website. - To make it possible to register as a user of the portal. - Establish contact with the provider in order to ask any doubts or queries. - Receive communications about the provider's products and news.
13.4 Therefore, in accordance with the provisions of the LOPD, you may exercise your rights of access, rectification, cancellation and opposition by sending an express request, together with a copy of your ID card, to C/ Borrell i Soler 8, local, 08034 Barcelona or to email@example.com.
13.5 Children under the age of 16 are expressly prohibited from providing any information through this website without the consent and supervision of their parents or legal guardians.
13.6 If the Provider becomes aware of a breach of the aforementioned prohibition, it shall delete any data associated with the user in question.
13.7 The website servers may automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. This information will not be used for any purpose other than to enable the provision of the requested services.
14.2 If you wish, you can configure your browser, using the options that allow you to manage cookies and prevent the installation of cookies on your computer. Below are links to information on how you can configure your preferences regarding cookies in the main browsers:
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en&sjid=16907932242616620205-EU Mozilla Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer Internet Explorer: https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d Safari IOS (iPhone, iPad): https://support.apple.com/en-gb/HT201265 Cookies Flash: http://www.macromedia.com/support/documentation/es/flashplayer/help/settings_manager07.html
15.- Safeguard clause
15.1 The possible invalidity or ineffectiveness of one or more clauses of these general conditions, due to any cause whatsoever, shall not determine the invalidity or ineffectiveness of the whole, which shall remain in force and effective for all the other clauses.
16.- Legislation and jurisdiction
16.2 For the resolution of any dispute that may arise from the use of the Portal and its services, the parties agree to submit to the jurisdiction of the judges and courts of the domicile of the user, or that which, in each case, is established by the regulations on procedural matters and/or consumers and users.